一、适用范围与订阅服务
1.1 本规则适用于您通过 Apple App Store 购买的知芽成长自动续订会员。具体套餐名称、订阅周期、价格和权益以购买确认页及 App Store 展示为准。
1.2 自动续订是由 Apple 提供的连续订阅服务。您确认购买后,即授权 Apple 在每个订阅周期到期前按届时展示的价格从您的 Apple ID 绑定付款方式扣款。
ZHIYA GROWTH LEGAL / 知芽成长法律文档
Apple App Store 自动续订会员的计费、关闭、权益与退款说明Billing, cancellation, benefits, and refund terms for Apple App Store auto-renewable memberships.
1.1 本规则适用于您通过 Apple App Store 购买的知芽成长自动续订会员。具体套餐名称、订阅周期、价格和权益以购买确认页及 App Store 展示为准。
1.2 自动续订是由 Apple 提供的连续订阅服务。您确认购买后,即授权 Apple 在每个订阅周期到期前按届时展示的价格从您的 Apple ID 绑定付款方式扣款。
1.1 These Terms apply to Zhiya Growth auto-renewable memberships purchased through Apple App Store. The plan name, subscription period, price, and benefits are shown on the purchase confirmation page and in App Store.
1.2 Auto-renewal is a continuous subscription service provided by Apple. By confirming the purchase, you authorize Apple to charge the payment method linked to your Apple ID at the displayed price before each subscription period expires.
2.1 确认购买后,费用将通过您的 Apple ID 扣款。除非您在当前订阅周期结束前至少 24 小时关闭自动续订,否则订阅将自动续订。
2.2 Apple 通常会在当前订阅周期结束前 24 小时内发起续订扣款。扣款时间、税费、币种和最终金额以 Apple 的账单及订阅管理页面为准。
2.3 如套餐价格调整,我们或 Apple 将按照适用规则向您提示;需要您确认的价格变更,在您确认后生效。
2.1 Payment is charged to your Apple ID after purchase confirmation. Unless you turn off auto-renewal at least 24 hours before the current subscription period ends, the subscription renews automatically.
2.2 Apple generally initiates the renewal charge within 24 hours before the current period ends. The charge time, tax, currency, and final amount are subject to Apple billing and subscription management pages.
2.3 If the plan price changes, we or Apple will notify you under applicable rules. A price change requiring your confirmation takes effect after you confirm it.
3.1 如需避免下一个周期续费,您必须在当前订阅周期结束前至少 24 小时关闭自动续订。可前往 iOS“设置”-“Apple ID”-“订阅”-“知芽成长”,或通过知芽成长会员页的“管理订阅”进入 Apple 官方订阅管理页面操作。
3.2 关闭自动续订仅停止下一周期续费,不会立即终止当前已付款订阅。关闭后,您仍可继续使用当前会员权益,直至当前订阅周期结束。
3.3 删除 App、退出账号或注销知芽成长账号不会自动取消 Apple 订阅,您仍需按本条所述路径关闭自动续订。
3.1 To avoid renewal for the next period, you must turn off auto-renewal at least 24 hours before the current subscription period ends. Go to iOS Settings - Apple ID - Subscriptions - Zhiya Growth, or use Manage Subscription on the Zhiya Growth membership page to open Apple's official subscription management page.
3.2 Turning off auto-renewal only stops the next renewal and does not immediately terminate the paid current period. After cancellation, your membership benefits remain available until the current subscription period ends.
3.3 Deleting the app, signing out, or cancelling your Zhiya Growth account does not automatically cancel the Apple subscription. You must turn off auto-renewal through the path above.
4.1 订阅支付成功并经 Apple 交易校验后,会员权益将发放至对应知芽成长账号。因网络、Apple 回执延迟或账号状态导致权益未及时到账时,可在会员页使用“恢复购买”并重新登录核验。
4.2 更换设备或重新安装 App 后,使用原 Apple ID 和对应知芽成长账号登录,可通过“恢复购买”找回仍在有效期内的订阅权益。
4.1 Membership benefits are delivered to the corresponding Zhiya Growth account after Apple payment succeeds and the transaction is verified. If benefits are delayed because of network, Apple receipt, or account status issues, use Restore Purchases on the membership page and sign in again for verification.
4.2 After changing devices or reinstalling the app, sign in with the original Apple ID and corresponding Zhiya Growth account, then use Restore Purchases to recover subscription benefits that remain active.
5.1 订阅扣款由 Apple 处理,退款申请应通过 Apple 官方渠道提交,并以 Apple 的审核结果为准。法律法规另有规定的,从其规定。
5.2 如遇重复扣款、权益未到账、订阅状态异常或对本规则有疑问,请通过 support@dongyuanat.com 联系我们,并提供必要的订单信息以便核验。
5.1 Apple processes subscription charges. Refund requests must be submitted through Apple's official channels and are subject to Apple's review, unless applicable law provides otherwise.
5.2 For duplicate charges, missing benefits, abnormal subscription status, or questions about these Terms, contact support@dongyuanat.com and provide necessary order information for verification.